The NZGS uses the HelloClub portal to manage memberships. To join:

• Go to https://nzgs.helloclub.com/ or click the Join us or Become a Member button above.

• Create an account (if you are a new member) or login (if you've already created an account in HelloClub).

• Click on the menu button on the homepage (an icon with three horizontal lines at the top left of the screen).

• Select ‘Memberships.

• Click on the big green button at the top right of the screen labelled ‘Purchase Memberships’.

• Choose the correct membership type (see below).

• Accept the terms and conditions.

• Select a payment method. You can either pay directly by credit card, or opt to ‘Pay later’ by clicking on the small grey ‘pay later’ option at the bottom left. If you choose 'Pay later' you can download an invoice for your school, work or institution after you finish creating your account. refer to 'How do I generate an invoice in HelloClub'

You can generate an invoice for your membership at any time. To do this:

• Log in to HelloClub

• Click on the menu button on the homepage (an icon with three horizontal lines at the top left of the screen).

• Select ‘Account’.

• You should see any past or pending transactions listed, with options (to the right of the screen) to print an invoice or receipt.

• If there are no payments listed, this might mean you don’t have any current or recent memberships. To purchase a membership, see ‘How do I become a member of the NZGS?’.

• Log in to HelloClub

• Click on the menu button on the homepage (an icon with three horizontal lines at the top left of the screen).

• Select ‘Account’.

• You should see any past or pending transactions listed, with options (to the right of the screen) to print an invoice or receipt.

• If there are no payments listed, this might mean you don’t have any current or recent memberships. To purchase a membership, refer to ‘How do I become a member?’ 

• Log in to HelloClub

• Click on the menu button on the homepage (an icon with three horizontal lines at the top left of the screen).

• Select ‘Profile’.

• Scroll down and click on the ‘Member details’ box.

• Within this box, click on the ‘Club’ tab at the top. The tabs are in a subtle grey font under the ‘Member details' heading.

• You should now see your four-digit member number as the top item in this box.

All paid NZGS memberships run for a calendar year (January 1 to December 31). If you join between January and October (inclusive), your membership will end on 31 December of the same year. If you join in November or December, your membership will start immediately, but will remain valid for the next calendar year also.

To check when your current membership ends, log in to HelloClub.

• Click on the menu button on the homepage (an icon with three horizontal lines at the top left of the screen).

• Select ‘Memberships’.

• You will see the current term of any membership listed.

• Make sure you have an active and paid-up membership to the NZGS.

• Download a copy of your membership receipt (refer to ‘How do I get a receipt for my membership payment?’. · Email this to Mary Robinson: kaiarahigeography@gmail.com

• Mary will be able to sort your access to NZBOGT out with you.

Welcome emails routinely go out to new members (hence the 'welcome' part), but they're also really useful for resolving access glitches for existing members.

If you have asked us to reset your login credentials, or you have told us that you’re having difficulty logging in, our first step is usually to send you a Welcome Email. This email is titled 'Welcome to NZGS, [your name]'.

When you get the email, click on the big green button labelled 'Activate account', this will take you through a refresh of some of your profile information.

What we generally find is that once you've done that, access issues are resolved. If this doesn't fix the issue you are experiencing, email membership@nzgs.co.nz and we’ll work with you to fix the problem.

Welcome Emails are almost always the most effective and easiest way to fix access problems, so even if you’re not a new member, and it feels a bit weird to be ‘welcomed’, we encourage you to give it a go.

Details of membership types can be found above, under 'Membership types'

The most commonly used membership types are School and Individual memberships. Each of these has a standard option and a (lower cost) concessionary option.

Please note that Fellow and Fellow Concessionary memberships are available for members who have made a substantial contribution to the advancement of geographical knowledge or practice. These memberships are approved individually by the NZGS Executive. If you are interested in becoming a Society Fellow, please contact the Memberships Officer before purchasing your membership on HelloClub.

If you have forgotten your username or password, you can request a reset from the HelloClub login screen

Your username will normally be your email address.

If you don’t have either your username or password, or these aren’t working, you will have to request a reset by emailing membership@nzgs.co.nz.

When emailing, please provide as much detail as possible about your account (e.g. your name, any previous email address, the name of your school if you have a school’s account etc.). This will help us to identify your account and let you back in.

We will respond by sending you a Welcome Email (see “Why have I got an email welcoming me to the NZGS when I’ve been a member for ages?”).

Click ‘Activate Account’ and follow the prompts. This will usually let you back into the account. · If this doesn’t work, email membership@nzgs.co.nz and we will work with you to resolve the issue.

• Log in to HelloClub

• Click on the menu button on the homepage (an icon with three horizontal lines at the top left of the screen).

• Select ‘Profile’.

• Click on the ‘Member details’ box. Here you can change the name, email address, and other details linked to the account to those of your new staff member.